Eric and his wife Jessica from Tampa, Florida recently went on a cruise aboard Norwegian Jade. They was kind enough to send us a full review of the voyage, ship, and Norwegian’s new private island Harvest Caye.
Check out their thoughts here:
Ate in: Grand Pacific (one lunch, multiple dinners), Jasmine Garden (one dinner), buffet (multiple meals), Blue Lagoon (one lunch)
The service at all food facilities was exceptional. The service for dinner in the Grand Pacific was superb. Our recurring wait staff Janice Rudinas and Ratheesh Franklin, along with helper Jessa, were amazing. Their attention to detail deserves recognition as they remembered our names, our recurring drink orders, took the time to converse with us while still being attentive to other guests in their section, and provided all around excellent service in regards to timing of dish delivery, keeping water glasses full, etc. We very much enjoyed sitting in their section.
Overall, food quality was excellent, however food variation/selection could have been a bit better, especially in the buffet area where a lot of breakfast/lunch items were recurring.
Lastly, we would like to recognize Kimberly Millan from the buffet area. Kimberly was in charge of the hand sanitizer (“washy washy”) upon entering the buffet area – she always had a big smile on her face, would engage with you and was often found singing & dancing to the “washy washy” song causing guests to laugh and sing/dance along with her. For being assigned a relatively menial task, Kimberly really went above and beyond in her service duties.
Our room steward Gina Sardido was wonderful. She recognized that we tended to sleep in and remembered th